RETURN

Q. CAN I CANCEL MY ORDER OR ALL OR PART OF MY ORDER?

If you want to cancel some items or orders after you received the item,please enter some items or order contents at the homepage 1: 1 consultation.
After that, the customer center will be contacted and the goods will be collected by the visit of the delivery article and the refund will be processed.

Q. HOW CAN I CANCEL AFTER ORDER?

After confirming your order from my information, click cancel order button and your order will be canceled.
After that, canceled orders will be canceled at customer center.

Q. WHAT HAPPENS TO MY COUPON OR DEPOSIT AFTER CANCELING MY ORDER?

After the cancellation order is canceled, the deposit will be refunded. Coupons are non-refundable, and you can get the same benefits by issuing other coupons.

Q. CAN I RECEIVE THE REFUND AMOUNT AS A DEPOSIT?

The refund amount can be refunded to the reserve, and 1: 1 consultation by customer center or contents confirmation by e-mail is possible.
After the cancellation is completed, the refund amount can be confirmed from my information. If the refund can not be made, please contact the customer center.

Q. CAN I CANCEL MY CREDIT CARD?

Credit card cancellation is possible. Depending on the circumstances of the card company, it may take some time.

Q. HOW DO I CANCEL A RECEIVED ITEM?

If you want to cancel your receipt, you can contact our 1:1 customer center or e-mail us.
After that, we will cancel the order, and the dispatcher will visit to collect the item and the refund will be processed.